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Hotel · Cusco · Cusco

Balconcillo Hotel - Cusco

A 3-star stay near Cusco's historic district with mountain views, attentive service, and optional in-room hot tubs.

  • Mountain views from every room
  • Hot tub in some rooms with city views
  • 24/7 kitchen access and free tea
8.3 Great 167 reviews Booking.com 8.3 · 167 reviews

About

Balconcillo Hotel - Cusco

Balconcillo Hotel is a 3-star property in Cusco, Peru, located near the historic district, about 1.6 km from the Church and Convent of Our Lady of Mercy. The hotel offers straightforward rooms with mountain views, each equipped with heating, a private bathroom with shower, and a balcony. Some rooms also feature a hot tub with a view of the city.

Guests consistently praise the attentive, friendly staff who go out of their way to help, whether arranging sightseeing or offering a free airport shuttle. The hotel provides a range of amenities including free Wi-Fi in public areas, a safe deposit box, flat-screen TVs, and an outdoor dining area. A breakfast buffet is served daily, and guests have 24/7 access to the kitchen and free tea.

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Patio
  • Free toiletries
  • Outdoor dining area
  • Flat-screen TV

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Mountain views from every room — All room types feature a balcony and mountain view, giving every stay a scenic backdrop.
  • Hot tub in some rooms with city views — Selected rooms include a private hot tub, ideal for relaxing after a day of sightseeing.
  • Attentive, helpful staff — Guests repeatedly note the team's willingness to assist with sightseeing, taxis, and even a free airport shuttle at the last minute.
  • Great value for money — At a starting price of £25, guests feel they receive solid amenities and service for the cost.

Worth weighing

4 to weigh
  • In-room Wi-Fi can be unreliable — One guest noted that Wi-Fi in the room needed improvement, though free Wi-Fi is available in public areas.
  • Bathroom smell in some rooms — A single review mentioned a minor inconvenience with bathroom odor.
  • Some rooms lack a hot tub — While some rooms have a hot tub, it's not a standard feature in all room types.
  • Limited check-out window — Check-out is between 08:00 and 10:00, which may be early for some travelers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Twin Room

  • 2 Single beds
  • Mountain view
  • Shower
  • Heating
  • Balcony

Single Room

  • 1 Single bed
  • Mountain view
  • Shower
  • Heating
  • Balcony

Triple Room

  • 3 Single beds
  • Mountain view
  • Shower
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Flat-screen TV

Outdoor

  • Patio
  • Outdoor dining area

Room Amenities

  • Free toiletries
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 167 reviews

Guest-rated 8.3/10 from 167 reviews

Booking.com · 8.3 · 167 reviews
8.3Verified guest

“Excellent value for money, with rooms offering a fantastic city view. The staff are friendly, detail-oriented, and always helpful, and the basic amenities are spot on. The location is unbeatable, right in front of the kitchen, and there's a hot tub to relax in after a day of exploring. Breakfast is always tasty and satisfying.”

8.3Verified guest

“The hotel has a fantastic location with breathtaking views and easy access to the center. Rooms are spacious, well-maintained, with modern facilities including heating and comfortable bathrooms. Enjoy a rich breakfast buffet, with 24/7 kitchen access and free tea. Staff are welcoming and helpful, providing excellent service throughout the stay. The quiet neighborhood and proximity to the city center mean plenty of dining and entertainment options are just a short walk away.”

8.3Verified guest

“Nice view, spacious and comfortable rooms, helpful staff, and a great manager.”

8.3Verified guest

“Great value for money, amazing hot tub in some rooms with a beautiful view of the city. Good breakfast and friendly service. Close to the city center. The attention to detail in the rooms is impressive, especially the ones in front of the kitchen.”

8.3Verified guest

“He helped us arrange sightseeing in the area, going above and beyond to ensure we had a great experience. The room we stayed in was spacious and had a fine view. Despite a couple of minor issues like the bathroom smell and the need for better Wi-Fi, the value for money was really good. I would highly recommend this hotel for its fantastic manager and beautiful view.”

8.3Verified guest

“The prices were very reasonable, offering good value. The staff were attentive and provided great service, always willing to assist and make sure I had everything I needed. The location was perfect, right in the city center, making it convenient for exploring. The rooms were well-maintained with attention to detail, and some even had a hot tub with a great view. Lastly, the breakfast was delicious, offering a good variety of options to start the day.”

04 — Location

Getting around Cusco

The property sits in Cusco.

Historic Center: The hotel is about 1.6 km from the Church and Convent of Our Lady of Mercy, and a short walk from the city center with dining and entertainment options.

Urb Balconcillo Av Teteccacca E3, Cusco, Cusco, Peru

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 12:00-23:30
Check-out
By 08:00-10:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
10 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 12:00 to 23:30, and check-out is from 08:00 to 10:00.

Is there a hot tub available for all guests?

Some rooms have a private hot tub with a city view, but it is not available in every room type.

Does the hotel offer airport shuttle service?

The hotel can arrange transportation; one guest received a free shuttle to the airport, but availability may vary.

Are pets allowed at the hotel?

No, pets are not allowed at Balconcillo Hotel.

What amenities are included in the rooms?

Rooms include a mountain view, shower, heating, and a balcony. Some rooms also feature a hot tub.

The bottom line

Balconcillo Hotel offers a solid, value-driven stay in Cusco with scenic views and warm service. Ideal for travelers who prioritize location and a personal touch over high-end amenities.

8.3A reliable budget pick with memorable views.

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